Privacy Policy

Last Updated: 01 Jan 2026

Welcome to iTrove POS (“iTrove”, “we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://itrovepos.com and our POS software and services.

By using iTrove POS, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

When you register or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing details

  • Login credentials


1.2 Business & Transaction Data

While using iTrove POS, we may collect:

  • Sales and invoice data

  • Inventory details

  • Customer and supplier records

  • Reports and analytics data

Note: All business data entered into iTrove POS remains the property of the user.


1.3 Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Usage logs and activity data

This helps us improve performance and security.


2. How We Use Your Information

We use collected data to:

  • Provide and maintain our POS services

  • Process subscriptions and payments

  • Improve software functionality

  • Communicate updates and support messages

  • Ensure security and prevent fraud

  • Comply with legal obligations


3. Data Security

We implement reasonable technical and organizational security measures to protect your data against unauthorized access, loss, or misuse.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.


4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal or business data.

We may share data only:

  • With trusted third-party service providers (payment gateways, SMS, email services)

  • When required by law or government authorities

  • To protect our legal rights or prevent fraud

All third-party providers are required to maintain confidentiality.


5. Cookies & Tracking Technologies

iTrove POS may use cookies to:

  • Improve website functionality

  • Understand user behavior

  • Enhance user experience

You can control cookies through your browser settings.


6. Data Retention

We retain your information only as long as:

  • Your account is active, or

  • Required for legal, operational, or compliance purposes

Upon account termination, data may be deleted after a reasonable retention period.


7. User Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request account or data deletion (subject to legal requirements)

  • Withdraw consent for marketing communications

Requests can be sent to our support email.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.


9. Children’s Privacy

iTrove POS is not intended for use by individuals under 18 years of age.
We do not knowingly collect data from minors.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of our services indicates acceptance of the updated policy.


11. Governing Law

This Privacy Policy shall be governed by the laws of India, without regard to conflict of law principles.


12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@itrovepos.com
🌐 Website: https://itrovepos.com